Water Service

Responsibilities

The Water Division of the Public Works Department provides safe quality drinking water for our customers along with sufficient water service to street hydrants to help with fire suppression. We are closely monitored by several State of California regulatory agencies to guarantee compliance with Federal and State mandates.

Water Service Requests

Please contact the Chowchilla Civic Center at 559-665-8615, ext. 789 to place service requests for water related issues and concerns.

Water Quality and Consumer Confidence Report

Each June the Annual Water Quality Consumer Confidence Report is produced and provided to all of the city water customers.

Conserving Our Water

Water conservation is vital to our community. It is never appropriate to waste a natural resource like water. By encouraging appreciation of the value of our water, and educating consumers on efficient water use and conservation practices, we help to ensure a sustainable water supply both now and in the future.

City personnel strive to educate property residents to comply with State of California regulations. Each inquiry is handled as soon as possible and limited available resources may not allow the City to provide a direct or immediate response to your inquiry. If you want to submit a comment or ask a question about watering regulations, schedules, property owner concerns, or other water-related topics please Email the Water Division about where your inquiry can be reviewed for action.

Outdoor Watering Schedules

Outdoor watering schedules established by the City Council are intended to help maintain safe drinking water service to all customers. There are two outdoor watering seasons, summer and winter, each with a different frequency of allowed watering days. These schedules are for residential and multi-family properties, and commercial business properties.

The allowed days for outdoor watering of public parks, schools, and common areas (medians, berms, roadway shoulder strips, public areas, etc.) throughout Chowchilla, including the Greenhills neighborhood, are somewhat separate from residential and business watering days. This helps reduce the demands for outdoor water on the residential and business outdoor watering days.

SUMMER SEASON (May 1 - November 30)

  • EVEN numbered addresses for residential dwellings and businesses ending in 0,2,4,6,8 WATER ONLY on Tuesdays and/or Saturdays.
  • ODD numbered addresses for residential dwellings and businesses ending in 1,3,5,7,9 WATER ONLY  on Wednesdays and/or Sundays.
  • NO WATERING ALLOWED on Mondays, Thursdays or Fridays for residential dwellings and businesses.
  • Public parks, schools and common areas WATER ONLY on Mondays and/or Fridays.
  • WATERING IS PROHIBITED EVERY DAY BETWEEN 10 AM AND 7 PM.

WINTER SEASON (December 1 - April 30)

  • EVEN numbered addresses ending in 0,2,4,6,8 WATER ONLY on Saturdays.
  • ODD numbered addresses ending in 1,3,5,7,9 WATER ONLY on Sundays.
  • NO WATERING ALLOWED on Mondays, Thursdays or Fridays for residential dwellings and businesses.
  • Public parks, schools and common areas WATER ONLY on Fridays.
  • WATERING IS PROHIBITED EVERY DAY BETWEEN 10 AM AND 7 PM.

Watering Regulation Details

  • Property residents are required to set their automatic irrigation controllers to the seasonal watering schedule.
  • Property residents who do not use automatic irrigation controllers are required to follow these regulations for hand-watering.
  • Excess water cannot be allowed to flow along street gutters more than 25 feet from the frontage of the property.
  • Using an open flowing hose to irrigate landscapes, trees, flowers, lawns, gardens, etc., is prohibited and property residents must attach and use a shutoff nozzle.
  • Residents are asked to limit washing their vehicles but if you choose to wash them you must attach a shutoff nozzle and not use an open flowing hose.
  • Washing parking lots, driveways and sidewalks is prohibited.

City Permit Needed to Drain Your Pool

A permit is required before a swimming pool can be drained that will add the pool water into the wastewater treatment system. The pool water must be tested by City personnel to ensure there is very little algae growth and no excess chemicals in the water.

Contact the City of Chowchilla Public Works Department with enough advance notice to process your request before draining your pool. For information or to apply for a permit call 559-665-8615, ext. 789, or email the Public Works Department.

Turf Replacement Rebate

The Department of Water Resources (DWR) has a rebate program for removing turf and replacing it with landscapes that require little water at California single-family residences to support the State's drought response. For more information click on the link to Save Our Water Rebates.

Education is the Key

The Chowchilla Public Works Department strives to educate those who do not comply with the established irrigation regulations. When necessary City employees will contact the property resident or business and discuss the situation to resolve the compliance problem. Sometimes further warnings are issued and if problems continue fines can be issued that are added to the utility bill of the property address.

The City of Chowchilla is obligated to follow legal procedures to issue written warnings by certified mail and impose penalty fines per violation for ongoing multiple offenses with a possibility of shutting off water service to non-compliant properties. Before that happens, City personnel make an earnest effort to provide helpful information.

Oftentimes, property owners and particularly renters don’t even know how to set their irrigation controller. Many resources can be found on the Internet. Generally if you search for information on your particular controller brand and model you will find the help you need to properly setup and operate your irrigation system.