FREQUENTLY ASKED QUESTIONS
Online Bill Payments
The Easiest Way to Pay Your
Our new online
bill payment option saves you time and gives you more
flexibility in how you pay your bill. If you have an Internet
connection and an e-mail address, you can now pay your bill
online. It’s fast, it’s easy, and you no longer have to write a
check each month or find a stamp when it’s time to send in your
How It Works
partnered with Xpress Bill Pay, the premier provider for online
bill payment systems. When you sign up for online bill payment
you get a unique password that you use to access your personal
account at www.XpressBillPay.com. Every month we’ll send you a
reminder e-mail to let you know when your bill is online. Then,
just log in through your Web browser and view your bill, which
will look like the paper statement you’re familiar with. Select
a payment type — credit card, debit card, or electronic funds
transfer — enter the information, and you’re done! It’s that
easy, and it only takes you a few minutes each month.
- Go to www.XpressBillPay.com.
We have partnered with Xpress Bill Pay to provide you with
online bill payment service.
- Click on “Create a free
account.” If you’ve already signed up with Xpress Bill Pay,
you can log in with your e-mail address and password.
- Follow the instructions on the
screen. You will need a valid e-mail address to create an
account. Once you’ve submitted your information, you will
receive a default password by e-mail.
- Go back to
www.XpressBillPay.com and log in using your e-mail address
and password. The “Add e-Bills” page appears. Follow the
instructions on the screens to add us to your Xpress Bill
Once you’ve created an account,
you’ll be able to go online at any time to view and pay your
Questions About Online Bill
it cost anything to sign up for online bill payment?
No. It's free
to sign up for online bill payment and to use the service.
is Xpress Bill Pay?
Pay is the company we have partnered with to handle our online
bill payment. You access your account from their website,
payment choices do I have?
You can pay
your bills with a credit or debit card, or you can transfer
funds directly from your checking account.
will my bill look like online?
We try to
match the look of your paper statement as much as possible, so
you'll find it easy to read your bill onscreen.
other information is available?
You can view
up to a year's history of your account online, so you can
compare your current bill to a year ago.
need to pay my bills from my computer?
Not at all.
You can pay your bill from anywhere in the world! All you need
is access to the Internet through a web browser. You then log in
to your account using your e-mail address and password. No need
to worry about late payments if you're out of town when your
bill is due.
I know the payment went through?
complete the transaction, you can receive an e-mail receipt to
confirm that your payment went through.
All the transactions are handled on secure servers. As long as
you don't give out your password, only you will be able to
access your account. Plus, your personal information or e-mail
address will not be sold or rented to third parties for
marketing purposes without your permission.
City payments can I make online?
only utility bill payments are being accepted online. In the
future, we will be adding other services that can be paid
through the Xpress Bill Pay website, such as building permit and
business license fees.